Implementation isn’t the end goal — it’s the beginning
of a transformative journey
For companies looking to drive growth and efficiency with the Salesforce platform, a hands-off approach won’t do. As your new solution becomes a strategic part of your marketing, sales or service strategy, it’s essential that it consistently performs at its top level.
Unfortunately, many organizations struggle to make that happen, due to a number of common challenges:
They don’t have a Salesforce admin and don’t know where to turn for either day-to-day or strategic help
They recently hired a brand new admin — but are struggling around maintaining or evolving a complex Salesforce platform
They have an admin, but that person lacks the capacity to tackle larger projects or complex solutions
Torrent Consulting’s Managed Services packages are designed to help your company continuously evolve and succeed on the Salesforce platform
Whether your team has no admin, a new admin to onboard or an existing admin who could benefit from supplementary resources, our Salesforce Managed Services can help. Thanks to our commitment to a consultative approach, our packages go beyond just day-to-day support of managing users, fixing errors, and creating reports and dashboards. Our team of experts focuses on enhancing your Salesforce platform so that you can achieve the greatest possible ROI.
We’re experts in all Salesforce products, including:
Health Cloud®
Manufacturing Cloud®
CPQ™
MuleSoft™
Marketing Cloud™
Sales Cloud®
Service Cloud®
Experience Cloud™
Managed Services packages
AdminThis package addresses typical admin responsibilities within a Salesforce org. |
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Dedicated TeamWork with a dedicated, in-house team of expert consultants |
EnhancementsCreate and implement best-practice solutions |
Strategic AdvisingBuild a strategic roadmap; consult on business processes and improvement |
Day-to-day SupportManage users, create reports and dashboards |
Weekly ReviewPrioritize action items and set goals for the week; stay aligned around progress to date |
TrainingTrain your entire team on the Salesforce platform, including admins, end users, and executives |
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PlatformThis package addresses typical admin responsibilities, but it also addresses the needs of your entire platform and the technologies it integrates with. |
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Dedicated TeamWork with a dedicated, in-house team of expert consultants |
EnhancementsCreate and implement best-practice solutions |
Strategic AdvisingBuild a strategic roadmap; consult on business processes and improvement |
Day-to-day SupportManage users, create reports and dashboards |
Weekly ReviewPrioritize action items and set goals for the week; stay aligned around progress to date |
TrainingTrain your entire team on the Salesforce platform, including admins, end users, and executives |
Integration SupportConfigure and maintain popular ETL tools |
Custom DevelopmentGet custom APEX code for triggers, advanced automation & user interface enhancements via Lightning components |
Architecture/Data GuidanceDocument platform data model and discovery |
Technical AdvisingAdvise on strategy for future enhancements; best practice coaching and adoption for your development team from a Salesforce expert |
ImplementationsUse managed services hours toward product implementations |
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