Customers have more channels than ever to access your company. Multi-channel support presents challenges, but it also presents incredible opportunity to ensure you’re making the most of your customer service experience.
We can help ensure your customer service process is automated, streamlined, tech savvy and flawless across channels. Torrent Consulting has experience in SMS text messaging, chat, email, CTI integration, Customer Communities and more.
Desk.com, Force.com, Service Cloud, Customer Communities.