Salesforce® Consulting for Diagnostic Labs

We implement Salesforce solutions that streamline operations, enhance visibility, and accelerate growth for your lab.

LET’S WORK TOGETHER Salesforce solutions

Diagnostic labs face increasing complexity, managing high test volumes, regulations, and evolving expectations. Yet, fragmented systems—where LIMS, EHR, and CRM don’t integrate—cause data silos, inefficiencies, and slow lead-to-cash cycles. Limited visibility hampers decision-making, while manual processes frustrate providers and patients needing fast results and billing access. To stay competitive, labs must streamline workflows and integrate intelligent automation—this is where our diagnostic labs Salesforce consulting can help

We Implement End-to-End Salesforce Solutions for Diagnostic Labs

Sales & Contract Management

Automate pricing, contracts, and lead-to-cash workflows.

Salesforce Products

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  • Life Sciences Cloud
  • CPQ
  • Mulesoft

LIMS & ERP Integration

Create a unified data view of lab orders, results, and invoices.
Salesforce Products

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  • Mulesoft
  • Data Cloud

Lab Accessioning & Home Testing

Streamline sample collection and tracking.

Salesforce Products

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  • Field Service Lightning
  • Gimbal

Self-Service Portal

Enable secure provider and patient access to results & billing.

Salesforce Products

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  • Experience Cloud

AI-Powered Customer Support

Reduce call center wait times and improve provider/patient support.

Salesforce Products

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  • Agentforce
  • Life Sciences Cloud

Marketing Automation

Improve patient engagement, physician relationships, and overall brand visibility.

Salesforce Products

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  • Marketing Cloud

Discover Life Sciences Cloud for Diagnostic Labs

In this short demo, see how Life Sciences Cloud delivers a unified view of customers and providers, streamlines test ordering with OmniStudio, enhances collaboration, and optimizes workflows for better patient outcomes.

Let's Work Together

Salesforce Success in Diagnostic Labs

This Diagnostic Lab company faced challenges leveraging Salesforce in a way that could keep up with their growing business and lacked the technical expertise to tackle those obstacles. Through a Torrent Consulting partnership, we have filled those skill gaps, increased sales efficiency, enhanced customer and vendor satisfaction, and improved interdepartmental collaboration.

LabConnect

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“We had a great experience with Torrent. They came in highly recommended, which was important to us, and the implementation was very successful. We’re looking forward to future projects with them.”

CRAIG KAISER

Lead IT Analyst | MLabs

READ THE FULL STORY

This healthcare institution sought to improve its customer-focused approach and streamline its operations using Salesforce. Through a Torrent Consulting partnership, they have reduced technical debt, streamlined workflows, improved data management, and successfully enabled their teams.

ALVERNO LABS

READ THE FULL STORY

This Diagnostic Lab company faced challenges leveraging Salesforce in a way that could keep up with their growing business and lacked the technical expertise to tackle those obstacles. Through a Torrent Consulting partnership, we have filled those skill gaps, increased sales efficiency, enhanced customer and vendor satisfaction, and improved interdepartmental collaboration.

LabConnect

READ THE FULL STORY

“We had a great experience with Torrent. They came in highly recommended, which was important to us, and the implementation was very successful. We’re looking forward to future projects with them.”

CRAIG KAISER

Lead IT Analyst | MLabs

READ THE FULL STORY

This healthcare institution sought to improve its customer-focused approach and streamline its operations using Salesforce. Through a Torrent Consulting partnership, they have reduced technical debt, streamlined workflows, improved data management, and successfully enabled their teams.

ALVERNO LABS

READ THE FULL STORY

Industry Insights

We Are More Than Salesforce Experts

When you work with Torrent Consulting, you get more than Salesforce expertise; you gain a Salesforce implementation partner who understands the healthcare and life sciences industry inside out, from the challenges you face to the tools, systems, and Salesforce products that help to solve them. Additionally, we prioritize the security and compliance of our global healthcare clients’ data by employing advanced US-based VPN technology. This ensures the secure management of patient information worldwide while upholding confidentiality and integrity.

Industry Knowledge ▼

Salesforce Products ▼

Tools & Systems ▼

Industry Knowledge ▼

Salesforce Products ▼

Tools & Systems ▼

"With 20+ years of industry experience, my goal is to transform the way healthcare organizations do business through the power of Salesforce."

Ryan Zengerle

Ryan Zengerle

Healthcare and Life Sciences

VP of Industry and GTM Strategy

in/ryanzengerle

"With 50+ Health Cloud projects delivered, my passion lies in harnessing the power of Salesforce to bring innovation to the patient lifecycle."

Allison Getty

Allison Getty

Healthcare and Life Sciences

Practice Lead

in/allisongetty

Let’s Work Together