The accessioning process is a crucial yet often problematic step within diagnostic laboratories. This stage involves receiving and logging patient samples, an area where manual errors, inefficiencies, and delays can lead to significant issues. These challenges not only bottleneck laboratory workflows but also compromise test accuracy, patient satisfaction, and overall trust. Inefficiencies further strain resources, increase labor costs and ultimately impact the lab’s bottom line. In this blog, we explore these challenges in detail and illustrate how Salesforce’s comprehensive platform can address them effectively.
The Accessioning Challenge
Diagnostic labs face multiple hurdles in the accessioning process, including:
- Manual Data Entry Errors: Human errors in data entry can lead to mislabeled samples, incorrect test requests, and ultimately inaccurate results. These mistakes are costly and can undermine the lab’s credibility.
- Sample Handling Inefficiencies: Inefficient handling of samples can result in misplacement, contamination, or damage, further delaying processing and compromising the integrity of test results.
- Processing Delays: Bottlenecks in the accessioning process can extend turnaround times, affecting the timely delivery of test results. This delay can be particularly critical in urgent diagnostic scenarios.
Transforming Lab Accessioning with Salesforce Solutions
Salesforce offers a robust solution to these challenges through its Health Cloud platform, which includes advanced automation and workflow management capabilities. Here’s how Salesforce can transform the accessioning process in diagnostic laboratories:
- Automation of Data Entry: By automating data entry, Salesforce minimizes the risk of human errors. Health Cloud can integrate with lab information systems to auto-populate patient and test data, ensuring accuracy and consistency.
- Barcode Scanning and Sample Tracking: Salesforce, when used with Gimbal Barcode, enables efficient sample tracking through barcode scanning. This ensures that each sample is correctly logged and easily traceable throughout the testing process, reducing the likelihood of misplacement or contamination.
- Optimized Workflow Management: Salesforce’s workflow automation capabilities streamline the accessioning process. Automated alerts and task assignments ensure that samples move swiftly through each stage, minimizing delays and optimizing resource utilization.
Field Service Lightning (FSL) for Enhanced Efficiency
Field Service Lightning (FSL) further enhances Salesforce’s ability to address accessioning challenges in the following ways:
- Optimized Scheduling: FSL can optimize the scheduling of sample collection and transportation, ensuring that samples are collected and delivered to the lab in a timely manner.
- Streamlined Logistics: FSL streamlines the logistics of sample handling, from collection to transportation to processing. This end-to-end management ensures that samples are handled efficiently and accurately at every stage.
Conclusion
The accessioning process in diagnostic laboratories is filled with challenges that can impact the accuracy and efficiency of testing. Salesforce, with Health Cloud and Field Service Lightning, offers powerful solutions to these challenges. By automating data entry, optimizing workflows, and enhancing sample tracking and logistics, Salesforce helps diagnostic labs reduce errors, shorten turnaround times, and improve overall operational efficiency. Embracing these technologies not only boosts productivity and profitability but also enhances patient satisfaction and trust, positioning labs for long-term success in a competitive market.
If you are considering transforming your lab accessioning with Salesforce, our team of industry experts can help you overcome accessing challenges and achieve operational excellence. Connect with us today for more information on how we can help.
